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system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
YOUR ORDER SHIPS FAST:
We will have your fabric in the hands of the delivery company as fast as possible, usually within 24 hours from the time your order was placed, unless otherwise noted. In the event that we are out of stock of an item you will be promptly notified via email. Please note that expedited shipping options dictate the time in transit, not the time from ordering to delivery. As a manufacturer's representative, it occasionally takes us several days to receive fabrics for shipment if the items are not in stock. Shipping rates below.
RETURNS MADE EASY:
Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase. NyFashionCenterFabrics.com highly recommends that customers purchase a swatch sample prior to ordering yardage.
Returns for items purchased on NyFashionCenterFabrics.com:
Our Online Return Policy
Most merchandise can be returned within 30 days for a store credit unless it has been cut, damaged, altered or otherwise noted.
Cut or altered goods will not be accepted for a return.
A copy of the packing slip or the customer receipt must accompany all returns.
A store credit will be issued via email voucher within 7-10 business days of receiving the returned item at our warehouse.
Damaged Items and Shortage Claims: Any damaged or missing items must be reported within 7 days of delivery by calling 1-877.707.3077 or email customercare@nyfashioncenter.com.
Call or email:
For larger items or for any other questions, please call NyFashionCenterFabrics.com Online Customer Support at 1-877.707.3077 between the hours of 9AM-6PM EST, Monday through Friday or email customercontact@nyfashioncenter.com .
SECURITY AND PRIVACY POLICY:
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Domestic ground shipping (Ground - US Only) will be sent via UPS. See chart below for ground domestic UPS shipping rates.
Domestic shipping of color cards (Ground - Color Cards Only) will be shipped via US Postal Service.
Other domestic shipping methods including UPS Next Day Air and UPS 3 Day Select will be charged based on actual weight of goods shipped.
International shipping will be charged based on actual weight of goods shipped. We use UPS Worldwide and USPS Priority International for international shipping of yardage orders. For international color card orders, please select "USPS International - Swatches Only" as the shipping option and we will send your swatches via USPS First Class.
NyFashionCenterFabrics.com uses UPS and the United States Postal Service to ship your orders.
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RATES ARE FOR SHIPPING AND HANDLING
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Order amount
0 to 4.99
5.00 to 9.99
10.00 to 24.99
25.00 to 49.99
50.00 to 74.99
75.00 to 98.99
99.00 + FREE
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Domestic ground shipping & handling
1.99
3.99
6.99
7.99
9.99
12.99
Free
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Frequently Asked Questions
Q: I live outside the United States and am not able to register a User ID on your site. Am I doing something incorrectly?
A: We operate on the Yahoo E-Commerce system, which currently does not allow for addresses outside the United States to be used for registration purposes. However, registering only provides ease of use features like automatic address completion in the checkout area. We are able to accept orders from any country in the world: you do not need to register on our site to place an international order. Simply fill out your address on the checkout page, select your country from the dropdown list, and choose your desired international shipping option.
Q: How long does it take for orders to ship?
A: 98% of orders ship within 24 hours from the time the order is placed.
Q: Please help me understand your various international shipping options.
A: We offer both UPS/FedEx and US Postal Service shipping options for international orders.
Orders consisting of color cards only will be sent via USPS First Class, and the shipping method selected should be "USPS International - Color Cards Only".
For small yardage orders, typically 5 yards or less of most fabrics, we can offer USPS Priority flat-rate service. This method does not include tracking information, but is typically much less expensive than UPS/FedEx.
For all yardage orders we offer three tiers of UPS/FedEx International shipping: Express and Expedited are the fastest, and Saver is the most economical. Packages shipped with these methods include tracking information and generally arrive faster than USPS Priority packages.
Q: Can I submit photos of garments or items I've created using your fabrics?
A: YES! We love to receive photos of our fabrics being put to great use, and we are looking to begin an online collage of customer photos on our Facebook page. Become a fan of NyFashionCenterFabrics.com on Facebook and follow us on Twitter at @NYFashionCenter!
Please feel free to email us with any questions.
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